Customer and operator user guide
These pages explain the actual customer journey, what each action means, expected server or device responses, common errors and how to report faults. They distinguish the browser presenter fictional responses from verified production behaviour. Do not treat a demo booking, loyalty claim or payment confirmation as valid business evidence.
Find your workflow
Start with Getting Started for account setup. Continue with Venue Selection, Table Ordering, Events, Offers, Reservations, Rewards, Scanning, Offline and Payments. Administrators should read WordPress Administration, Release Testing and Disaster Recovery before applying updates. Each guide states the current implementation limit where the customer-facing path is not live.
User guide chapters
- Getting started and login
- Choosing a venue
- Table ordering and basket
- Offers and vouchers
- Making a reservation
- Events and walkthrough
- Rewards and profile
- QR, NFC and app links
- Offline operation and Retry
- Checkout and payments
- WordPress administration
- Testing and reporting bugs
- Updating HSLG and testing Android APKs